GETCHO

I used Getcho for the first time this past week. I had to get a pair of walking poles from REI to my elderly mother in Sarasota, FL. I made a silly mistake of putting the REI address as both pickup and delivery (lol!) so got an immediate text from Jack. He was beyond amazing in stopping the order, explaining what I needed to do (due to federal regulations relating to delivery distance, they needed to turn the route into two Getcho routes.) Then he guided the process from beginning to end, assuring delivery of the sacred poles to my mom (who was leaving on her first solo trip this weekend in over 5 years.) Service was impeccable, and Jack went above and beyond to ensure the product arrived, including a photo of the sticks at the reception desk of my mother’s retirement community. My siblings and I will definitely be using this wonderful app for our mom for additional deliveries. Can’t recommend it enough!!! Thank you so much, Jack!! You made my day… and my mom’s first trip solo since my Dad died. We are so very grateful! 🙏🏼😍

I was skeptical about using this app since it’s new, but the service was reliable and the customer service rep was fantastic! I’ll definitely use this service again.

I had a curbside pickup at a retailer across town, and I didn’t have a car, or a lot of time to handle it. So I looked up who could help, found Getcho, and it was almost too good that I felt a little badly about it. The price was not just a little bit less than if I were to use Uber and citibike, it was a lot less. And I didn’t have to do a thing except sit on my butt and direct people where to go, etc. I barely had to do that, because their folks are so on top of it from start to finish. Support was exceptional, and I can’t remember the last time I’ve had that sentiment about Uber or Lyft or Amazon or UPS or FedEx, where you struggle to figure out how to get help or they dictate when you can get help or when you can speak to a human being. I hope this company does well, bc it’s great. I’m new to NYC, and I’ll 100% use it again and tell my friends. I don’t know all the things that they are able to do or pick up, etc…but I know if I ask, they’ll try to help. You should try them too!

I just discovered Getcho. I had a purchase at Nordstrom I couldn’t pick up. As a first time user they were very available and helpful all the way through. Delivery in under 30 minutes! I’ll definitely be using their service again.

When I say I have NEVER HAD BETTER SERVICE I mean it. They are so great and made sure to keep me updated the whole time. Love and will be using again.

Needed something last minute and couldn’t get there myself. Took a chance using this app and so glad I did! Order got to me quickly with real time support by text. I will definitely use again!

Used for the first time today. Great service!

The best service! The app is very easy to use, set and track. Always on time! Other apps don’t go in to the store to search for your package. Whit Getcho you can make it easy and reliable. The best !

I needed something picked up last second and found this app. I was able to get everything set up, and had someone pick up my order all within the hour. Great communication from both team members (shout out to Jack!) and I definitely plan on using this again!

What can I say? I loaned my car to my daughter. On the job site. Need 3 x 60lb bags of cement. Now!!! Found this app. Within an hour I had the cement. I made an error in the ordering process (my fault) low and behold - got a text confirming - I goofed up - no worries I’ll relay the info to driver. Just like that!! Massive thanks and well done for running a highly efficient and well organized company !!