GetMyBoat

Q

Was caught by scammer on site lying about availability. While customer service was kind on the phone, was told someone would call me back to resolve my issue in 24 hours. That was a week ago - have received no callback. Beware of scams on the site, customer service won’t help you. Backstory: I was looking for a boat to celebrate my fathers 60th birthday on Saturday. Boat owner responded to one of my requests by changing the the date to Friday. I booked the boat Thursday night without realizing the change had been made (the thought didn’t cross my mind that someone would change the date like that). We were “no shows”. Boat owner made no attempt to call me, he was just messaging on the website and I obviously was not frequently checking my email. I called boat owner after the fact on Friday to see what could be done and he said there was no availability for Saturday. My sister and I keep searching on the website for another boat as we still wanted to celebrate my fathers birthday on Saturday. Boat owner responded to one of my sister’s many inquiries and offered her the ability to book the same time slot I had requested on Saturday. We obviously didn’t go with him, went with another boat owner. Seems like the date swapping is a common ploy of this boat owner to defraud people and GetMyBoat isn’t doing anything to stop it.

Getmyboat has always helped me in a timely manner with any grievance or support that I have needed cleared up. I’ve never had issue. always been quick into the point in resolving all my requests. I like this product much better than Boatsetter, and for that reason I am exclusively with GetMyBoat.

So far it has been great! Couldn’t be happier

Great time

I highly recommend GrT My Boat.

I feel like it’s a blessing to be able to do business with GetMyBoat. Thanks again!🙌

I’ve used the services 3 times. On all of them, captains were super young, and inexperienced. Pictures not updated at all! Boat that says “includes water and ice” and there is no water on board. Boat with 2 engines, working with one only, late departure from boat owners, etc. etc. Just stay away if you expect a reliable service. Bye Get my boat!

Great and easy to use but I wish the app had the same features the browser version does

As a licensed captain, retired from the Chicago fire department, Air Sea Rescue/Fire Boat 688. I have seen a tremendous amount of Illegal Boat Charters. Get My Boat app should recommend proof of a captains license. There is other apps out there that I am on which require a captains license and commercial insurance. Someday this could get you in a pickle such as a lawsuit letting people get on the app and not be license captains. Please bring this attention to Dug, thank you Captain Bob always at your service.