Glasgow Libraries

Can’t even log in or scan my barcode

App was working ok until recently. Now unable to reserve books - get error message about invalid file format. Also does not always load list of books I have on loan. Cannot view updates on the reservations I was able to make before it stopped working either. Search function also faulty, does not list books I KNOW are in the library collection. Soooo frustrating as have to list books of interest then go all way into town to library to reserve - which would take 30 seconds on app. Basically all that works is ability to renew books on loan. That’s it. Pleeeeease someone fix it!

Good idea ,poorly executed.Unreliable inaccurate needs a major overhaul.

Great for checking what’s in stock, reserving books, transferring between locations for pick-up, and seeing up to date library opening times. A lot of the negative reviews here are very old and for the old app. The new app is great! Well done Glasgow Life!

The latest update does not show the library ID. It needs to be fixed urgently.

Loved this app until about a year ago. I used to love the reserve function. When you heard someone talking about a book you could request it to your library. Even if a waiting list you would get an email sometimes months later telling you it was available. Brilliant. Now it won’t let me do this. Tried removing and reinstalling (as suggested by the library) but didn’t work. Please please please fix.

I’ve downloaded the app and when I open it up it stays on the home page. Won’t let me go on anything and freezes. Such a let down and disappointment

I’m assuming this app has been abandoned. I see poor reviews going back a while. I have a book on loan currently and I get emails asking me to renew, which I do easily via the website. But the app says I have nothing on loan!! It does have one use - I don’t need to remember my library card as it is on the app.......but doesn’t scan so librarians have to tap in the number. So pretty useless app really. Sorry, but it’s true.

There’s no easier way to say it than this app just doesn’t work... I tried to register and once through the clumsy line of questioning nothing happens. This app needs binned and they need to start again.

Any log in with my card & no help section, very disappointed