Glassboxx

I bought this app last year and it did everything it needed to. Then they released an update which is utterly awful. It used to be easy to adjust the font, now it’s buried in a fiddly menu that you have to guess the size you’ve adjusted it to. I set the screen colour how I want it to then it constantly changes back by itself. I’ve complained to the support. Nothings changed. Every brother that uses this app is facing the same issues. Just roll it back to the previous version!!!! How is it possible to ruin an app this badly?! Madness.

I am really fed up with this app. I thought that it could not get any worse, but I was wrong. At least before the latest update it was possible to increase the size of the print and turn the phone onto its side so that you could get the whole page on the screen. Now, I either have to get a magnifying glass or keep moving the screen from side to side after increasing the font size. Also when I opened up the app it took me back to the start of the book and I had to go through over 60 pages to get back to where I was. Basically not happy and seriously contemplating moving back to hard copy having used my phone for my BRF Bible reading notes for several years without any problems until it was switched to this app, which is causing me considerable irritation

Since the update today the app is working on my IPhone but not on my IPad!

Says it can be downloaded and used remotely. This isn’t true. I downloaded a book and the minute I’m underground and want to open it I can’t. 😤😤

Great reader app, like the ability to highlight and add notes and log them.

No download was showing when I opened the Glassboxx app but after contacting customer support it all got sorted out quickly.

How Glassboxx managed to convince some publishers to go with them as the e-book option is beyond me... They clearly did not test the app themselves before signing up. Beyond the UI being overall terrible, the simples things like deciding the size of the app window does not work.... There are two options, either let it cover your entire screen, or let it take up a tiny corner making it impossible to read... If you want to have a digital notebook and your book side by side, then you'll need to sit 5cm awat from your screen to read the text... You cannot enlarge it to cover half your screen.

Why don’t you acknowledge or answer customer complaints?

All around terrible UI. Highlighting, or any annotations in general is a pain to use. I tried using their browser interface and it was even worse: It would unsave all of my highlights, making all my effort an absolute waste. Sad to see that for an app that is quite needed (since this is how some ebook sellers want buyers to read their books), it is highly lacking in all the major areas that make it a good reading app. Adobe PDF reader and even Apple's Preview have a better reading UI than this.

App crashes every 30 sec. Won’t even download my ordered ebook, so I can’t open it. Waste of money