Global Access+

I wish I could give this app zero stars. Every time I have to login on web I need to call customer care to unlock my account because the app locks me out and tells me my password is incorrect but as soon as I get someone to unlock it, my password works fine. This is a horrible app and FGB needs to get a proper engineering team to rebuild this mess.

I have to login or uninstall it too often. It removes the sign in too often.

This app was already middling at best, with the biggest issue being the inability to view your most recent transactions. I’d like to know how what testing process this app went through and why after so long this is still not corrected. Now to make matters worse it is insisting that my device is jailbroken and refusing to open. I seriously wish there was a zero stars option. FGB please get the developer to fix the app.

This is like the 3rd or 4th time I’m having issues with logging in to my account via the App and Desktop after their update. Why FGB why??? It’s really frustrating!

It is frustrating that this app does not allow the option to see the password after it’s been entered. This is the only way to ensure we are in fact entering the correct password. Multiple wrong entries have barred me from logging on and then having to reset the password with the head office. Please fix it!