GMG Prime App

Grill constantly disconnects in server mode after a several minutes of operation. Reconnection has no effect, only power reset.

Bought a new Ledge this summer and it won’t connect to the new prime app

App does not connect to either of my GMG grills anymore, support doesn’t pickup the phone. App was clearly developed to fast and not tested.

A lot of negative reviews but so far it’s worked as expected.

Just updated my old db prime , was running a very old firmware because I could connect to my network. I downloaded this app and it connected right away, and after a few adjustments . It’s running right on temp with only a rise of about 5 degrees . No more 50 degree temperatures swing l. 👍

Ever since updating to the new Prime App on my GMG Peak, Fan seems to run slower giving the flame a “dirty” burn causing spot issues. Unfortunately this is an American company and seems to not support its Canadian Customers as well, went back to Legacy App and “Prototype” firmware which has fan run at higher speed which seems to have sorted out the issues. Cannot do server mode though which was a huge bonus with new prime app. GMG if your reading please sort out this issues and help out us Canadians.

Bought the grill for the advertised app functions. It’s basically non functioning! Wish I had bought a traeger. The wifi and prime app do not work at all. Complete trash! GMG should be ashamed to provide such a poor product. Despite terrible reviews they still advertise FULL FUNCTIONALITY! Horrible false advertising

I have the GMG Ledge Prime Grill. I used the GMG prime app yesterday for the first time to smoke some fresh caught trout. I used the server mode and disconnected my phone from my wifi to see how it would work if I was monitoring my grill with data from work or while on the go which I plan to do when I’m smoking a brisket for 16 hours or something like that… The app worked perfectly. It started the grill, I was able to set the temperature, I was able to set the grill to stop when my trout reached the desired internal temp, and the cook went precisely as I programmed it. The trout reached internal temp of 150 and the grill shut off. I monitored the entire time to be sure the numbers on the app matched the numbers on the grill and the internal temp i checked with an analog meat prob and it was correct. So far, in terms of functionality, I can’t complain about anything the app is great and has lots of customizable features to control your cooks. Why 4 stars? - I’m 34 years old, and while not a tech junky, I know my way around technology. It wasn’t hard to download the original app, input the serial number as a password, update the firmware, shut down the grill, turn it back on, wait two minutes, install the prime app, connect to the grill with the serial number password, updatethe firmware again, turn off the grill, turn it back on, wait two minutes, connect the app to the grill with the wifi, then set up the server mode… honestly it wasn’t hard, but it’s completely mental. It felt like I was a bell technician installing a satellite dish for a client in 1995. Completely ridiculous. There should be a much simpler way to complete this process, because I can certainly tell why so many people are getting incredibly frustrated with setting up the app. As easy as it was to do, it is just as easy to miss a step and the instructions are anything but clear.

Does not even connect to update. How disappointing.

As one other reviewer stated this app is a scam to get into your personal info. Do not use it. Very sketchy. After using I got warnings that there was a new ipad able to use facetime etc on my account. I checked and sure enough there was an unknown user named “Christine” on my account. Booted them off the account and forced sign out on all devices and changed the password. Reported security issue to Apple. DO NOT USE this app!