GN Hearing Tuner

This app worked fine until the latest iOS update to 15.4.1. Now it doesn’t work at all, even though my hearing aids (ReSound FP962-DRW) are connected to my iPhone. The re-pairing procedure does not solve the problem.

Please fix the bugs in the App. It has a mind of its own. It’s not good for people who rely on it. Does this App compatible with iPhone 12?

I’ve had this hearing is for almost 3 years I have no issues

It is not a good app. When I take hearing aids out at night and open battery cases to turn them off and wake the next morning, they cannot connect, have to shut phone down and restart. If I am lucky, the app will connect. Not nearly as good as what I originally had before this. I just changed to this app 4 days ago. Also the screen is so dark I can hardly see it. I have not found a way to brighten it up. It is not my internet as we have fiber optic.

Works well when it works, but I have to delete it and re-download it every few months to keep it working.

I am sick and tired of having to delete and reload the app , so that it will work with my phone/hearing aids/Bluetooth! I never know when I answer a phone call if my Bluetooth connection is really going to work or not, so every morning I have to check. And many times it requires deleting and reloading.

I have the problem volume adjusts itself off my set program. Why?

I was experiencing some of the issues in other reviews (and was very frustrated as a result) . After working through contacts with the app developer, my hearing aid provider and finally the manufacturer of my hearing aids. I was told to update my iOS, unpair and re-pair my hearing aids (a multi step process). After restarting my phone I had to close Tuner and reopen. I tentatively think things seem to be working now.

Truhearing aids are the worst. The app only works about 50% of the time. I have the same complaints now that my father had 50 years ago. What happened to the improvements that we should expect with time?

I really hate that when I open my phone and it automatically changes to my I phone. When it goes to my phone I can’t hear anything else except my phone. Really poor planning.