Goddard Family Hub

What a step down!!! The only improvement is that I like seeing my sons picture of the day highlighted when I open the app. But SERIOUSLY how did this make it through any stage of acceptance when there is clearly decreased features and functionality for both parent and teacher. I cannot accept that someone at Goddard did not think that the daily updates and notifications was a feature that needed dropping. Why why why. And if it’s supposed to be coming later you needed to wait to go live until that feature is ready. I can’t be sure if anything in my report is accurate because there are always mistakes and things are mysteriously not in my report but you can see in the teachers app. And this is all besides the fact that my app has so many bugs the screen goes black when I try to type his food in! I brought that to the developer and they can’t figure it out. Fix this app Goddard or let us go back to the old one!!!!

Prior to switching to this app, I would get live updates from my child's school including pictures and videos. While it is still nice to see what my child did each day, the live updates are the main thing I want to see in an app like this. Please fix the app to include updates throughout the day!!

It would be nice if you could download pictures in bulk.

Very similar feedback to others on here — the lack of in-day updates is a critical missing feature here. While feeling connected and informed is helpful, there is also a practical element — e.g., multiple times I have arrived to pickup when my child had just gone down for a nap, and had to come back later. Other times I’ve come when he was very hungry and was not ready to feed him on the spot. This is a baseline feature and needs to be added ASAP. If any app developers are reading this, can you please reply with an updated timeline for this feature update? I will update my rating accordingly once this is done.

This app leaves a lot be desired compared to the app our last daycare used (Brightwheel). It’d be helpful to see a few changes: - most importantly, real time updates or at least when the teachers post pictures and meals would be ideal -time stamps on the photos, meals, etc…. - Notifications when your child is checked in and checked out - it’d be nice to have a way to contact the teachers - I’d like a way to better engage with the photos, maybe a ‘like’ button or similar - not a big deal but, it’s weird the daily sheets turn into a weekly digest - if you post something, it should stay that way - QR code check in would be a great value add, but less essential than items listed above

Without being able to message teachers and get updates during the day, it is a super useless app!

This app is the worst. I am always missing things if I don’t actively sign in at night once the daily sheet is pushed out. I never know when new supplies are needed or see instructions from teachers without making extra special effort (time I don’t have as a fish parent!!)

The best thing I can say about this app is that it works. The app has no way to communicate with teachers, only the front office, which is annoying if you want to discuss your child’s day or have a question. Also there is no way to get live updates- you only know what’s going on when they push a daily sheet to you.

Our daycare recently switched to this app and now I get no info about my kid’s day. We will occasionally get drop off/pickup/nap information but that’s only once a week at most. Usually it’s just the generic information about her classroom that is the same for every kid in her age group. I suppose that could be helpful but not really what I need to know when I’m trying to figure out if I have a rested and fed toddler. We also don’t usually get pictures which is really disappointing. Big step down from the app our school used to have.

Needs live updates like every other modern daycare app