Goji Active

I love the guy bit. I love the app. I lost my fit bit. I can’t get on the app.

I have issues with my watch that keeps resetting 4-5 times a day. No way of contacting a member of the support team just useless FAQs.

So far this watch and app seem very good, but annoyingly I cannot change the units from ‘kj’ to ‘kcals’ and there also appears to be no way of changing the temperature being measured in Fahrenheit to being measured in Celsius! Would appreciate help.

After a few days the watch goes back to factory settings and now 4weeks in the app and phone will not connect

I’ve jsut recent got my smartwatch and the app has been perfect. It tells me everything I need to know straight from my watch. Would definitely recommend

After the latest iPhone update I am unable to pair the watch with my phone. I have tried all the suggestions but most won’t work due to no connectivity eg phone settings unable to ‘forget this device’ and unable to ‘reset’ from app. Everything has been turned off and on again many times. I also don’t seem to be able to ask support for help so only recourse is to use the review to report the issue.

I’m not very happy with the either the app or the tracker if I’m honest. Data doesn't transfer over to the app properly and I’ve had days where data has recorded on the tracker but reflects as “0” steps on the app. Very poor in my opinion. It can’t even keep track properly so what’s the point. Think twice before purchasing this product until the linkages/app is fixed.

Really liking the app apart from the inability to change the date of birth In the settings. Annoyingly I can’t even ‘cancel’ it I have to close the full app before I can go onto it again.

Fails to sync and the Bluetooth tooth is a hit or miss. Also it keeps resetting the watch back to zero for some unknown reason. I’ve done what’s recommended by reloading the App but that makes no difference.

If you have a iPhone 6 / 6s you will have given up on trying to put your birthday in to the settings