Gold's Gym

The interface is terrible, it crashes constantly, and I have to log in like three different ways and times.

I’m an existing member and have tried to log in to this stupid app so many times and it never works. It appeared to have me logged in but there was nothing on the app. Just my name and “app support.” When I logged out and tried to log back in it didn’t accept any passwords or my bar code on my actual access card. Don’t waste your memory space on your phone.

Pro: Simple and easy to navigate Cons: No option to filter out and only view “favorite” classes and their time & schedules No option to add registered classes to an iCal

Es horrible, la peor forma de cancelar suscripciones, He tenido otras suscripciones a otros gimnasios y esta sin lugar a dudas es la peor

I can’t get it to work. Neither can Gold’s personnel. Now they don’t give out ID cards or tags so you have to have app for the barcode, but it’s junk.

Can’t change the home location. Customer service won’t help and gym doesn’t know how to. Can’t even access classes on the app.

This app along with their website are completely useless. Don’t send me an email telling me my payment information needs to be updated, and then deny me the ability to actually update said information through the app and website. Feels VERY scammy. I love the gym, but this bologna with their application and website are complete amateur attempts at being useful.

I enquired about nature of group sessions, length, difficulty etc. The lady at the reception said, i had download this useless app to learn all that i can do. Outcome? All i may do here is sign up for membership. That definitely won’t happen. A way to lose customers!

I was using this app to sign up for classes, but when replacing my phone I’ve had nothing but issues trying to do that. Despite having a gold’s account, I also was forced to sign up for a MyIClub account, and despite selecting “remember me” I have had to log in again EVERY time, where it just opens up a webpage in the app instead. Now I also have to accept terms and conditions every time I enroll which is the smallest checkbox that’s difficult to click. Awful UI/UX

I have messaged them before and absolutely no answer, I’m not able to log in and I’ve tried every possible way (deleting app and reinstalling, logging in with barcode and everything, tried signing up) nothing worked. So please help!