Gong.io

Tried logging in with google & live, neither worked, also why can’t I create a new account from the app Home Screen? Horrible UI, fix your app!

Gong is like storing collective wisdom for your company. Employees come and go but their interactions, conversations and the relationships they build are collected and saved creating a library of their professional legacy for your future on-boards to learn from.

I like that I can download calls to listen to on the go, but the app really needs a dark mode. My eyes are absolutely destroyed when trying to watch calls in the evening.

Gong is great, but an iPad app that doesn’t support landscape orientation is shameful.

Poor product for a premium price.

I love Gong it gives me so much detail into the conversations happening with customers in a very easy format to review, speeding up calls, skipping to a single speaker, searching transcripts for key word and listening to snippets. But the iPad app needs serious work. Videos don’t play well when listening in double speed, the time in call freezes, and it doesn’t support landscape mode. I use my iPad as an alternative to laptop when traveling or in the evenings on the couch would be great if it had the same experience as the desktop.

We use Gong a ton and the web version is great. The app on iPhone is missing so many of the features we use on the web version. While Gong is a better tool than some of the competitors we have used, the app is a place where I prefer the competition.

Gong is an awesome tool which I’m sure you already know if you’re trying to download the app. As an account executive, I’m using this app when I’m on the go to track pipeline, listen to calls (especially helpful when I’m walking the dog), and reference account history. It’s a way better tool than searching Salesforce or any other database on the go. The biggest negative for me is not being able to update fields like I can on a web browser. I use the pipeline boards to keep my CRM and manager happy and it would be awesome if I could do that through the app.

This app is a stain on Gong’s otherwise good reputation. The UX is trajically bad. I can’t figure out how to navigate it and just click different areas trying to accomplish what I want until it does what I want. Offline review is audio only, no video. The app let’s you enter comments along the way that are simply lost in the ether; a huge waste of time and energy.

I use it everyday. I stay closer to the customer and to my team. Great way for an executive to stay plugged in.