Problem
So I purchased two Good Earth lining fixtures downloaded the app tried to pair the lights with the app even with Alexa. No luck tried multiple times then I called the company won’t give her name but she said oh I need to call my supervisor. He’s in another state, I waited a week back and told her he never email or called. She says I will send you two new light because the app must be something wrong with it and we will get a hold of the people that created it well now I’ve never seen the two new ones that she promised to send me, email her back and said I never received them. She said let me check the warehouse. She still hasn’t called me back or emailed me and this has been almost 2 months. I’m about ready to take the lights out of my kitchen. Take them down and throw them in the garbage because I have never in my whole entire life seen the company that would not call back or email about a problem, if I could give list then one star I wouldn’t give thema half a star and my other lights that I have purchased in the past, they will be in the garbage as well. I will go with something totally different for every light I have from them and I have purchased over 15 or their light and I’m just rambling because I am very upset
