Good Food Magazine

The recipes and magazine are great on the whole. However, the app is extremely frustrating to use- the pages take ages to load even when connected to WiFi. The bookmarked pages don’t show and the app constantly crashes, shuts itself down. When you return to the App, you have to reload the magazine manually to continue reading, which is frustrating and time consuming.

I’ve used for a long time but recently cancelled my subscription. App won’t load issues and sticks on a blank screen. I’m using a new iPad so no excuse. Customer service is absolutely diabolical to deal with, the last attempt when I contacted them the woman yawned on the phone. The code they gave me to reinstate my previous purchases didn’t work and when I tried to contact them again I was ignored. Save yourself the grief and spend your money elsewhere.

Robbed of £5.99 to buy one issue, on reading issue I then can’t access half the recipes without a paywall popping up inviting me to “complete your collection” for £50! Sorry, I’ve paid for my issue - not half of it that I then apparently have to pay 10x as much again to access?! Shocking and unacceptable. Never ever buying an issue again.

App is terrible to navigate, frequently unable to scroll down the page to see the actual recipe and each update is worse than the last

Used to get online version from Amazon until they stopped, this version is poor second , slow to load pages and scroll down format is less user friendly

God you need to do something about this. The app is so laggy and slow and I appear to not be able to scroll through a recipe until the app has been open for at least 5minutes. If you expect people to pay for these things they should at least bloody work.

The recipes in Good Food are inspiring and reliable, BUT the performance of the app is woeful. Pages take seconds to load, the app doesn’t remember where you were so you have to reopen the page every time. It all makes it really painful to browse through when planning meals and frustrating when you just want to check the ingredients before shopping or getting something out of the freezer. Bought a new iPad this year as performance on my old one was so unbearably bad, but even so it’s abominably slow.

I’ve had this for years. I’ve re booted it and honestly it is driving me mad! It takes for ever to load, it then sticks so you can’t view the articule or recipe and impossible to find anything

I have been a subscriber to the physical magazine for many years and decided to switch to the digital version this year to be more environmentally friendly. However I have found it very frustrating and have cancelled my subscription. It is extremely difficult to navigate. You cannot see a whole page at once and need to scroll up and down, which often does not work, with constant sticking. You must then go back to the top to get to the next page, and then scroll again to see the rest of the page. It is also not possible to print a page or download it, which I expected to be one of the chief benefits of a digital version, and this makes it very difficult to use recipes effectively. Very disappointed with this app in place of the physical version.

I’m a very tech savvy person but found this app incredibly frustrating to use. It’s not personable at all and leaves you feeling confused as to whether you’re using it right.