Green Security for Vendors

GS is the absolute worst in the business, from its clunky mobile app to the feckless and sassy customer support this entire organization is a rep’s nightmare. If your accts move to this vendor let them know they’ve partnered with a bunch of amateurs.

All credential companies are a money grab but this one is by far the worst.

Such a joke of an app, pretty sure my 9 year old nephew could write better code than this. I can’t believe I’m saying this but I miss symplr - and that’s saying a lot !

I have automatic updates for this app; the 1.5 version changed the app’s logo on my phone and when I tapped it, the screen went white and did absolutely nothing! I can’t verified my status at a hospital nor scan myself out. I have to do that using my web browser which takes me more time, therefore defeating the purpose of the app, in the first place. 1.4 was working fine.

This app fails to load to the login screen. How can I request appointments easily and get access to my facilities?

So hospital used to use symplr for years. They switched to this system and it’s horrid. Horrible. App never wants to load or work. Symplr would always review and approve credentials in timely manner now takes forever than gets declined for no reason. Than u gotta contact green security (god help u when trying to do that) and than they realize oh we shouldn’t of declined it we just don’t know what the h e l l we are doing. These guys may cost less but it’s one of those things where it’s better to spend a lil more money and get a system that works I mean we depend on this and it’s 100% NOT DEPENDABLE

This is by far the worst credentialing app. The app itself does not let me sign in using the quick password options (faceID, copy/paste, etc). It has taken weeks for my credentials to clear. They changed a few things from other services that are minimal, but require a TON of effort. Would give negative stars if I could.

New to this app. Now I have 4 different credentialing companies to pay a fee to. 🙄 Anyway, the app doesn’t remember my email address or password. It also doesn’t allow me to paste my password from my secure stored iPhone passwords. This is a real pain when I tend to try use passwords generated by Apple because they’re impossible to remember. This this app needs to be set up to save my information when I’m logging in or I’ll be forced to use a simple password that’s easy to remember, which defeats the whole point of a password.

Horrible horrible customer service i never got a hard badge then they asked me to order another one all over again and pay for another badge! Never got a tracking number or any kind of confirmation. They are charging way too much with zero response and pathetic customer service!!

Uh??? How am I supposed to use this credentialing app for case support if it doesn’t even open to anything? My company paid $$$ and I gave all my personal medical information for what purpose?