GreenPal Pro For Vendors

Green pal is an amazing app. It allows you to fill your schedule quickly at prices. You are comfortable with if you’re looking for a quick way to help build your schedule and create some route density. This is the app for you.

Unable to complete job by choosing image from photo library

GreenPal will not help you with unpaying customers. You ask for help on the FB page and the admins just delete your post. Severe flaws in the system that need to be fixed. I’ve lost $600 this year from unpaying customers when I never have that issue with my own scheduled clients outside the app.

For four days now I have been attempting to receive money from a job I completed. Greenpal notified me the card that the customer put on file was not going through and their solution to fix the problem was advising me to pester the client with text messages until he responded. Three days ago, I emailed greenpal asking if there was any backup plan on their end for me to get paid, as they claim all credit cards are vetted when customers sign up. No communication from them. I am out $50 and sorely disappointed in the customer service, or lack thereof, on greenpals end. To suggest that I need to bother someone until they pay me, when it was a greenpal lead, is absurd. I can certainly live without $50 but it's the principle of it at this point. If you value your time and money, don't waste it on greenpal. I'll be deleting my account as soon as I get all of the good clients moved over to my CRM.

You have no control over your schedule. You’ll bid on jobs based on the day they want service, then they will accept you weeks later, not on the original date, and you’re expected to drop what you have to go do a yard that wasn’t on the day you bid. You arent able to change more than one day before or after on a one time visit that wasn’t in the day you bid on and if you can’t get there they lock your account. Half of the yards that come from this app are awful and a lot of customers that come from the app cancel every other service taking up a spot on your schedule, a lot end up not paying, and they expect you to hunt them down for your money. Greenpal cares about the customer but not the service provider. They pretend to be the Uber of lawn care but Uber takes care of the service provider also, not just the customer.

They steal your money every time you get paid from customers and will flag your account for getting tips from customers! Terrible company and app is always crashing. Do not rely on these people to run your lawn care business.

The app works great when starting out but there are some flaws that could interfere with business. When you try to send a text to tell the client you are on the way from the app, it crashes. Also when trying to send an email to a new client to contact, it crashes. Just needs updating.

The concept is great! But in reality, it just turns into cheap customers taking the lowest bid but expecting the greatest work. They always want near perfection, for a $20 job?! I’ve lost money using this app. The “leads” I get from this app, are the cheapest people I’ve ever met.

Why does the new people have to bid very low? Want me to drive 15 miles one way for $30. Come on.

Customer never paid after they said they would change the card on greenpal everyday for longer than 3 weeks. The customer offered cash since HE couldn’t figure out how to do it. So they removed me and the 45 customer I had but I had 30 of them follow me but beware of this