Grover – rent tech flexibly

Works good. A hint about delivery address, provide your apartment number together with house number, separated by “-“ sign. For example, Landstrasse 2-3 (meaning Landstrasse street, house 2, apartment 3). Rest is easy.

I am so happy I don’t have to have to worry about what to do with devices I want to replace with newer models. There is no more selling, buying, asking myself whether I should get something or not. I just rent, then in 1-2 years replace with a more current or a different model. And if I am not sure whether I really need something or not - just rent for a couple of months, no need to spend thousands. Not to mention Grover Care - this is such a relief.

I actually subscribe already with Grover to something. I can certainly afford it, I do it just for the convenience. The app is sort of useful although it feels like a web wrapper with slow loading times and a poor UX (also, their own sliding animations. Awful…). Still, I’m giving Grover my money. But the app SPAMS you with Ads. Like, I just got one this morning at 8am: “You know it. We know it. It’s time for renting”. What the hell is that? I did not give permission for notifications like this to be sent to my phone. In fact, Apple REQUIRE EXPLICIT consent for marketing notifications, which I did not give. I’m half considering reporting the app for this. Stop spamming me, I’m already a customer. If you send more with no way to opt-out, I’ll just cancel my subscription and delete the app.

Got a terrible support help. Did not solve anything, I paid 170€ times extra. You booked twice for all the products and not taking care of it

Ich habe bereits das zweite Gerät gemietet, das erste mal war alles ok. Das zweite mal habe ich mir einen e Roller gemietet. Im März ist das Kennzeichen abgelaufen, das neue ist nie angekommen. Seit dem bezahle ich jeden Monat die Miete ohne den Roller nutzen zu können. Die wiederholten Anfrage beim Kundenservice verlaufen jedes Mal im Sand, ich muss jedes Mal erneut Daten wie Kennzeichen, mietnumer usw. schicken, danach verläuft Wiederwahl alles im Sand und ich warte mal wieder vergebens auf das neue Kennzeichen. Für mich war es ganz klar das letzte mal das ich etwas Miete.

Ich möchte keine Freund:innen einladen, ich möchte wenn überhaupt Freunde einladen! Entfernt die Gendersprache oder bietet eine Option, die es dem Nutzer erlaubt diese abzustellen!

I rented devices with Grover twice, both times I have received a brand new item in perfect condition! The process went smoothly. Bonus point for the fairness: your rental starts once the package is received. Service is also great, I was supported by the team well, once when it was needed.

Alles Top👍 Aber es wäre cool wen ihr den Telefon Support zurückbringen würdet zusätzlich zum Nachrichten Support😀

I just rented a Dyson vacuum cleaner and it arrived not just missing a piece but also with 2 other pieces broken so I’m not able to actually use what I’m paying for. It seems that they don’t check at all the condition of the things they’re renting again to other customers, the whole item it’s clearly in a bad shape and not even usable.

Ich bin Top zufrieden schnelle Lieferung und freundlicher Kundenservice Eine sehr interessante Idee wäre noch seine eigenen Geräte zur Vermietung anbieten zu können