HACU Mobile App

Every week it locks my account. Not from to many trys. Now it’s saying try again can’t open the app at all ; just say

When you log in, it use to tell you the date your bills are due next to the account number, now that the app has been updated a week ago, you have to go to account by account to see whats the due date.... wish it was still on the accounts page.

Difficulty with this app timing out when attempting to move between accounts or when logging out. This issue has been reported a while ago and yet it remains a problem. Why?

Please bring back the option of using Touch/Face ID to log in.

Unable to pay bills on my mobile app. Option unavailable on list of services.

Unable to log in to my account after recently updating the app one month ago. Repeatedly displays message "Bad user ID/password." Same credentials were working fine on the older version of the app, and are working on my Windows 7 PC.

I do not like the new mobile app. It is not user friendly and takes too long to navigate. I want the old app back.

Since the new update a day ago I can't get into my accounts on my iPhone. Unacceptable!!!

My biggest complaint is that it requires you to know your account number instead of just using a username like other bank apps. Otherwise I find it easy to use.

I am thankful for this app. It saves me time and makes access to my account and account tools much easier. I also appreciate the integration with DeposZip for remote deposits. I look forward to an update to the apps interfaces to give it more of a clean/flat iOs7 look. Thanks for a good tool.