Poorer security
Dear developer and HS manger, Please change back the mobile app can using the old complex password that support both English + number + special characters. Now only have six digi number same as ATM card is lower the security!
Да, Hang Seng Personal Banking полностью бесплатное и не содержит встроенных покупок или подписок.
⚠️ Приложение Hang Seng Personal Banking имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Приложение Hang Seng Personal Banking бесплатное.
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1.76 из 5
74 оценок в Соединенные Штаты
Dear developer and HS manger, Please change back the mobile app can using the old complex password that support both English + number + special characters. Now only have six digi number same as ATM card is lower the security!
🙅🏻
Cannot access my account and cannot use the app outside HK. Hong Kong banks are by far some of the worst in the world.
Stuck at loading screen eternally with a spinner and that’s it.
Every time I open the app I need to wait a minute or two to “update” even if I’d just updated the app from the App Store. Every step I try to take in the app is extremely slow and cumbersome. So sad.
It just crashes immediately when opening it. It cannot be used anymore. The bank was contacted but no response or reply. Other banks’ app are also used and they have no issue. Only Hang Sang Bank fails.
This is simply the worst banking app I have ever used. Hang Sang being such a large corporate bank cannot even hire decent UI/UX designers to create a decent bank app. This says a lot about their bank. Using the bank app makes you want to shoot yourself because you will never be able to accomplish anything you try to do. I have never used a banking app where I would rather physically go to the bank instead of use their app. What a disgrace.
i spent 2 hours n only downloaded 2%. i can’t use.
Almost every time opening the app requires an app update...
This app has the worst update design. It forces you to stay on the update page and wait for 5 mins!! You can't close it or even check other notifications, once you are out of that page the update has to restart. Absolute terrible design on app updated. The UI is nice, the functions are nice, just fire the PM or the engineer that came up with the solution of forcing updates on users. Seriously I basically cannot access the mobile banking at all and have to go to the website every single time because of this one flaw!!!
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