HealAdvisor

I paid for HealAdvisor search subscription but it’s still not active 2 days later

The only thing working is the settings on the app, none of the menu is active

Even though payment has been made, this app keeps Dropping out and becoming inactive! So frustrating!!! Response from Healy is very slow

The app loads a blank screen. I am running the latest iOS update on an iPhone pro max 14. Help!

I don’t know who Healy has hired to build their apps, but they are the most incompetent bunch I’ve ever seen. Yesterday’s update once again has left the app in a frozen state, stuck on the loading screen. For products this expensive this is unacceptable.

There is a blank screen! Nothing is coming up

I constantly have to uninstall and reinstall this app for it to work. It regularly will not function. Support helps but is cumbersome and slow to respond. I do not recommend this product.

This app never recognizes my login. When it directs me to the main Healy site to reset login info, I login (with same login btw) but cannot get around this fiasco of an issue. Please fix this!!!! I love Healy, have paid a lot for it, and would really like to use all that’s available. Thank you

First off — I really like the Healy and have no complaints about the programs themselves. However the HealAdvisor app is a disaster. It doesn’t appear to have any internal memory — it constantly forgets that I’m logged in, so I have to sign in again, and whenever I do so it ERASES my previous data. Any saved programs in the program pool = gone. Any schedules I had created = gone. This isn’t a multi-device issue. I’m using one iPhone, one account, and it can’t remember things for 24 hours. On a similar note, I’m not sure what the point is of having an account at all. The app makes a big deal about “syncing your cloud data” whenever I open it, but it clearly doesn’t store anything useful in the cloud or it would remember me from day to day. I bought my Healy with this account, but it amazingly cannot figure out what programs I own, because it asks me every time to select them. I don’t remember all the names, so I have to go to the regular Healy app and compare to select them all. Don’t know what the point is since it’ll forget all about it in 30 minutes! TL;DR: the app is awful. I don’t know how they can get away with this given the cost of the HealAdvisor editions. Absolutely appalling development standards. I have gotten free beta apps that aren’t half as buggy as this one is. FIX IT!

I miss the assistant. Now that I have to type an issue in, I get strange choices that pop up to choose from. For instance, when typing inflammation in the search bar, the word Balance appears several times with numbers behind it. I have no idea what that means. If I type inflammation in and hit “Done”, no programs come up at all. I need directions on how to use it. The tutorials don’t help.