Heritage Valley Mobile Banking

The app is always saying is the error and it always shows the amount of money that is not in my account. It’s freaking confusing.

Has its glitches

Slow … Errors… Not able to log in …. Watched this place decline year over year… Don’t expect the usual u would Anywhere esle … one star rating is Over rated for this place

Mobile banking required each check’s pre-established home account verified AND still has a 2-day business day approval. And there was NO “ customer reach out” that a major change was occurring at HVFCU!

Doesn’t retain the saved password or the thumbprint when the app updated. Now can’t access the account because I’m locked out of course on the holiday weekend.

To pay a credit card is complicated it used to be easy

Awesome do not have to drive t bank

Been a member for 20 years, had to go elsewhere for a loan. Another Credit Union with no previous history. Went to Marine C U in Wisconsin

Mobile Deposit is a good thing but... The scan of checks is troublesome in that it clearly is a good check but I have to have the right lighting and perfect penmanship to get the capture to accept and writing “For Mobile Deposit Only” on the check is silly and meaningless for me.

As an older member, living out of the area, it is hard to deposit, 2nd person checks. Our son now lives with us, and occasionally, he needs to sign over a check to us. He is unemployed, no bank available & stores that cash checks charge. So we thought, we would deposit it & give him the cash he needed. Not happy. Never had a problem with HVFCU before. It would be a hardship for us to change banking to conventional banking. Any help?