Hero911

Just did the update. Once it completed I tried to open the app and it immediately crashed and disappeared. This now occurs every time I try to open the app. Because I did the update I now can no longer open the app. Please help. The app worked fine prior to the update.

I have had this App for quite a while. I am very pleased with its function and performance. Great Job - Hero911!

I don’t receive notifications until late, or not at all. I tried to log in and it asks for my badge number, but we don’t use them! So now what? I’ve been a member for several years but I don’t find this useful at all especially since there is no “contact us” email to resolve issues like mine. I can no longer log in! The system does not recognize my phone nor my email!! So far I find this completely useless and inoperative.

I got this app after my police academy instructor recommended it, saying it was a must for first responders and how you had to be “authorized” to download it. Highly disappointed as I barely receive any alerts of major incidents and usually find out via Facebook news before this ever even goes off. Even when it does go off, it doesn’t provide any detail into the alert. Not worth keeping and don’t bother downloading.

I also am just disappointed that when I receive a notice of an incident that I have to search other sources for information. Even with the new text messaging system, all I get when I click on the hyperlink is the Hero 911 page with a banner saying "info not found." Fortunately I have not had to test the active shooter notification. With that said, I pray that it works more efficiently and the information portion of this app. I hope someone at Hero 911 is listening! Thank you anyways for an excellent concept, and what I hope is the beginning stages of a great app.

I like this App, of course it could be better, but it is a good start.in 39 yrs I’ve been shot at 11 times, with the youngest being 10 yrs old at the time on Sept 3, 2004. We kept that little 10 yr old locked up until his 21 st birthday, then once released he’s been arrested on felony charges in SE Michigan. Give suggestions on how they can improve for you and me to help us stay safe. Semper Fi and God Bless.......KO

Last version immediately crashed on open, just got notification to update and new version is doing the same thing. Dunno what got broke, but the app is completely non-functional now.

Application no longer works and when you try to login as a previous member it just stays on the frozen screen saying searching don’t waste your time with us anymore they clearly dropped the ball

I was initially told this was an app so officers could respond to a local active shooter, even off duty. We had a local active shooter and I got an alert 6 hours later. I’m not sure how that is helpful.

Things I like: news and updates for shootings all over the country long before any national coverage gets it out Dislike: This app is great in theory. What it fails to take into account is how many teachers in schools have no training or experience in life or death scenarios. A shadow lingers across their outside window, and BAM they’re hitting the Hero911 alert on School Guard. 2 kids are fighting in the cafeteria: time to hit the app again. Teachers also loving testing new programs to see how well they work... A school I work in implemented a similar program through their computers, and they found around 5 of the 150 teachers were hitting the panic alert daily. Cops are trained in what scenarios are actually dangerous. Teachers teach. Like I said. The app is great in theory, but I don’t trust 90% of teachers to know when not to push the button and to remember to push it when adrenaline puts them in Condition Black.