hey abby

I’ve had nothing but problems and haven’t got a seed to fully sprout

But the a has too many issues. Ex: next stage unlock. The actions are in the log but the phase is still grey shadowed out and still closed.

You just never know when the app crashes and everything stops

Smooth sailing here.

I’ve been using the app for quite a while now. It works well for some things, and for others, it does not. When you take the fan off of the auto setting, the app works well and is very fast to adjust the settings in real time (you can hear the fans getting louder or quieter.) The weekly tasks with the videos are ok. Some things I do not like are that the app will say the plant environment is bad, but when I look at the water temperature, air temperature and humidity levels, they all say ideal. It also says the plant light is off when it’s actually on. I’ve reset it to see if that helps and it does not. This app still needs some work to truly be a better tool for the hey Abby users

The company does not stand behind the product.

The concept behind the Hey Abby is cool, the execution however is not. 1. Way too small of a container for nearly a grand, especially when the light is so weak. 2. It does not regulate the environmental conditions. 3. The app is clunky and logs me out often, requiring me to repair the device. 4. The information on the app is good for those who have experience, but saying anyone can grow while providing little help is false advertising. 5. It’s a crowd funded project yet they mark everything up to make as much profit as possible from that crowd who helped fund them. Overall, I highly recommend a tent along with the equipment for a fraction of the price to get 10x better results.

A great grow box from a new, up and coming company. The hardware is excellent (except for an overestimation of its odor filter - they say it can’t remove the smell entirely so maybe it’s my fault thinking that my entire first floor wouldn’t smell). Software … could use some work. Fairly buggy, could use some UI/UX improvements. That said, in the few months that I’ve had the box there have been several improvements to the app that have elevated the experience. Before long, as long as they keep soliciting feedback and iterating the app, I fully expect them to be ready for the mainstream instead of just early adopters.

The 16 hour light schedule the light is supposed to be off it will not turn off and I can’t get in contact with anyone so I’m posting it here Customer Service is like nonexistent

I have had an incredible experience with customer service. Originally I bought one off eBay and it came to my house all dented, so I sent it back. Ordered 4 OG boxes off their website and luckily all of them showed up with little to no damage. So far I have 3 boxes in pro mode and am almost done with a full harvest. The 1 box I left in the easy mode - I love all the features of the calendar and suggestions it gives you throughout the lifespan of your plant. So far these are the best crops I have ever grown, can’t wait for harvest! Thanks for all you do Abby team!