Holy Grail Nail

The nail wrap products are great and I have ordered from them a few times before - but the app is terrible! Tried to pay with PayPal - doesn’t work Now paid with card - it’s showing as pending order but bank shows as paid App is glitchy and slow - such a shame

I only downloaded the app because I live the nail products. However the app makes it difficult to make a purchase , does not allow to write a review - it takes you to shopping page when you try, or connect to social media, for which it offers loyalty points. It also misses some points that it says you would get, but then they disappear. It keeps crashing and does not save the basket if a notification from another app pops up, allows you to choose your favourites to save for later but there’s no space you can find them Hard to communicate with a real person in customer service via app as well. I wish the app matched the product quality. The app needs to go back to the drawing room

Love Holy Grail products but this App is very poor. Very clunky and slow. Unclear if orders are placed/processed so so you send again. Then it’s duplicated and cannot rectify. Does not allow communication, asks for human verification but does not give you a method for doing this Best just using regular websites, though thats not great either.

Love the products. I keep trying to sign into my account using the app, but unfortunately the app does not give the option to log in with google account credentials so am unable to use the app. If this could be fixed, that would be great.