HomeExchange - House Swapping

We paid for the subscription. And the next day they blocked the account for no reason. Do you want to return the money? Shameful scammers!!!

Cool app! We traveled a lot with these exchanges with my family! Support is always helpful. Thank you

All hopes of exchanging housing are lost. On the site there are only scammers and dealers in their housing from the AirBnB site

No one values GP’s in exchange for time in their homes and mont owners don’t respond. I let different groups stay at our condo for GP’s but there is no value to them.

I contacted dozens of people for an exchange and they would not never except the exchange despite showing my dates as available. What a waste of time. Then I cancelled the membership and Home Exchange proceeded to charge me twice in one month!! I filled out their contact form and they emailed me saying they couldn’t find my account. I log in and shows my account as inactive. So I got charged twice for an inactive account!! Absolutely terrible!!

We had a finalized exchange cancelled a couple of weeks before due. The exchanged placed a dozen or more queries for a replacement. Fortunately we located a replacement from the large number of members in our destination city. So it ended up very well in the end.

This is a great way to travel around the world like a local. I enjoy playing host in my home to people from all continents. I wish the app had better features to be able to sort incoming messages from those interested in visiting my home by destination, etc. so I can search for them later.

Before the site was bought out by home exchange we had so many inquiries. It stayed OK for awhile. Now they charge per year and I hardly ever get inquiries, and other petiole won't book for points which makes half the system moot. Maybe there is an algorithm working against us. Hoping it gets better because we really enjoy.

Wanted to like this but it’s just not easy at all. Perhaps because I live in Europe— and people are very interested in my place HOWEVER never at the same time and then you try the guest points only to discover you’ll never get to use them!! 90% of users don’t want. Maybe more. You've been warned.

I used to love HomeExchange, unfortunately they have gone from good to worst. Their support gives standard answers to common problems, and modus operandi is nothing but no respondí. Of course, every software has problems. Something is broken between support-management-development. No issue has been fixed since COVID. Hope they fix all problems, especially between the hosts and guests. Until then they don’t deserve even one single star.