HomGar

Is it really difficult to add Russian?

Gave 1 star only because the app shows not the real data on iPhone 8 and freezing when I change the view.

I have set this up for my ducks when in this location. My ducks are always in this location every single day. So I would like to set up different plans on days that my ducks are there and other days just to cool the outside for the other animals that may want some shelter. Well, when you set one plan, even though you have it turned off you can’t set a different plan to turn that one on at your convenience. It tells you it overlaps another plan even though you have that plan turned off. You have to reset the same plan over and over.

I would love if you could edit a water timer once it’s running. Currently, the only workaround is to cancel the timer and edit the duration manually—but even then, if you try to do so, it warns you “do not frequently operate the device”—you have to wait another 15 seconds before being able to restart it.

App works pretty good In most areas but each and every time we close it the next time you open the app you have to log in. Needs to have the stay logged in functionality.

I’m using the correct 2.4 GHz, it will not connect.

I purchased a few iOT devices from RainPoint and man, I’m so glad I decided with this brand. I try to make all my home stuff smart so when I saw that RainoPoint had water timers and soil moisture sensors I bough a bunch of them including their water irrigation system. I’ve had the timers and sensors for a year now with no issues. Same thing with the water irrigation, no issues as well. If you read your devices instruction you shouldn’t have any problems. If you’re not able to connect a device then it’s probably faulty and need to have it replaced.

No guidance is provided to configure the app to display temperatures in Fahrenheit in the App. Also, the RainPoint Display Hub reverted to Celsius so after coming out of it’s Setup function. I called RainPoint support, which resolved both issues! Once you pair the HomGar app with the device via WiFi, open the app and select the 3-dots (…) on the right, just below “Rain ___%”. Next, select “Units Format”, then “Temperature”. Select “F*”. This not only sets HomGar’s display, it reaches back to the RainPoint Display Hub an assigns that format to the device. That was it. Works great! Knocked one star off the rating, in part because it’s a known bug, but more for making it a pain to resolve (no info provided online).

The app is working ok but it let me know that a new firmware update available but I tried so many times but it didn’t update the firmware at all. I hope they fix the problem soon.

Your app won’t even open anymore. Fix it.