HOPR Transit

I tried 20 bicycles in ubc. 19 out of 20 did not work due to app issues.

Website won’t allow me to search for my location. App malfunctions and does not work due to an unspecified error.

Inaccurate information on the receipt

App doesn’t work. No text codes to complete enrollment. Call support just says this is an ongoing issue they will report to development team. Just an awful service and a complete waste of time.

¯\_(ツ)_/¯

You cannot see online how many bike or bike stations are available in a location. Had to download the app, enter phone number and email address to find out that (when I checked) there were only seven bicycles available in all of Atlanta. Deleting app less than an hour after downloading.

Loaded money into the app. I tried to use the bike and every bike wouldn’t work. I tried to get my money back and customer service was like “once you paid we can’t refund you”. Here I am trying to use it and the app won’t let me login. Don’t even bother.

What a great advantage to having these bikes at work. Tires definitely need to be filled up a little bit more and some bikes a little hard to unlock. Other than that it was perfect.

Need new bikes that actually unlock before charging you and lock back.

I’ve tried two bikes. Neither has worked. No one in the call center. Epic fail.