Housekeep Professionals

Very bad cleaning ,they are really disrespectful I wouldn’t raccomend.

Basically modernised Slavery! They will charge you £59 for a DBS , then charge you again £5 every week for nothing. Then charge you again if you cancel a shift.. They allocate a shift to you on short noticed. You don’t pick your shift. Very rigid and greedy Agency. Beware!!!

They are strategic slave masters that will make you pay £59 to work for them. Then they kick you out in 3 weeks with excuses. This happened to myself and 2 other friend. Beware and be warned. Bless

It has been a few years since the app was launched and it still lacks the feature of NOTIFICATIONS when they make changes to their bookings such as cancelling, skipping or modifying. I am frustrated with the lack of attention given to technical issues by the tech team, as they seem to be prioritizing the design of the app over ensuring that it runs smoothly. What is the point of contacting the tech team if they are not going to address the technical issues that are affecting the app's functionality? There are two apps available on the app store. These apps are mainly used by housekeepers who rely on them heavily in comparison to the customers who have the option to use them via desktop. Interestingly, the housekeepers face issues with notifications as we need to stay in constant contact. The app charges weekly fees for maintenance, however, the "notifications" feature has not been improved for over two years. I have mentioned this issue many times but it remains unresolved. Surprisingly, the app has not updated this feature as practically every app has notifications nowadays. It almost seems like a strategy to generate more revenue from fines, which is why the support team is unhelpful deliberately. Both the support and tech teams suggested checking the app daily for the schedule, which is quite time-consuming. It appears that the "tech team" consists of only one person and they are not very responsive. Their replies are few and far between, often taking months to receive, and they only promise to work on the issues (NEVER). Instead of focusing on developing and fixing technical issues, the team seems to be more concerned with design updates. They frequently send design mockups for feedback, but users are more concerned with the app functioning properly rather than having a good design. I would not even mind if the app's design was outdated, as long as it works well. The app is linked to Zendesk for the support team, which seems to be quite organized. However, the application itself is extremely slow and unresponsive, which is not only affecting the housekeepers but also the customers. It's quite confusing where the administration fees are being utilized, as it appears that every department is only doing the bare minimum and making easy money working remotely. Meanwhile, the housekeepers are putting in a lot of effort and the customers are not receiving the quality service they deserve. Recently, there have been reports of housekeepers being removed fr

New feature Get a notification when getting paid by a customer & also change the payment section layout.

Upon looking at the reviews, the same issue is persistent for three years now. We pay £5 a week for the app and other things however the app logs you out and there are still no notifications when a customer cancels or when a 24 hour job is assigned to you. Please upgrade the systems.

I’m reporting this company, they advertise jobs I had to download the app and send over a lot of my personal information only for them to email me shortly after saying this role isn’t suited for me or something like that….. very shady after collecting my information. Be careful people.

Great service

The app is easy to use and it’s very quick and convenient. I would 100% recommend it! There is all the information you need and honestly it’s a really amazing app.

Easy to use