Howden MediHub

app doesn’t allow me to login even though i went via the web to update my password. i just wanted to check the panel clinics, but the website is even more useless with errors at every page. someone tell me what’s the point of this insurance coverage again?

Imagine being sick and frustrated then having to deal with a buggy app that lags, doesn’t connect calls, doesn’t respond, not user friendly. I can’t even kill the app, it brings me back to the screen I was stuck on, I even tried restarting my phone.

I am perpetually stuck at the loading page saying I am connecting to the doctor and the cancel appointment button does not work!!! I exit the app, kill the app and even restart my phone does not help. Once I login to the app, the freaking page will appear again! It never connect me to any doctor and I can’t cancel the appointment!!!!

The people that built this app should try to use it one day. Or see a new users trying to use it. You will see the faults it has. Wasted 30 mins trying to file a claim.

Tried using the telemedicine option but kept encountering error. Panel clinic options are extremely limited

This is app is so user- friendly. I can have a quick glance of my medical benefits. Searching of panel clinics around my house is so easy.

This app provide a lot of functions such as E-medical card and virtual clinic. After the consultation they will even deliver medicine to your doorstep so you don’t need to go clinic anymore especially there is a spike in covid number recently. Strongly recommend to download this app.

We are forced to use this piece of garbage since our company signed on with these jokers. One of the worst & hostile user experiences ever. Doesn’t even show your entitlement and claim limits. The UX and customer service are terrible. The 5-star reviews are fake.

Very user friendly! Easy to navigate and submit claims!

My app getting crashed after updating to IOS 16. Please fix the app crash.