HSBC Australia

Generally good but every time I change phones or SIM card internationally, the application recognizes this as a brand new different device, and tells me I have reached my maximum limit. So every time I have to log on from a computer, de-register my mobile phone and then re-register it before I can re-install the mobile phone app and start using it again. Most of my other phone applications don’t do this (including with other banks) so it is a little annoying.

I‘ve waiting for the new design of HSBC AU since I opened the HSBC account。Finally the UK company design the new app for the HSBC AU！一直愛匯豐

I’ve been using this app for over a year and everything has worked to my expectations. So I recommend it

Great international finance because of HSBC’s international status, it’s odd that for multiple currencies accounts linked to one Everyday Global account it doesn’t display your net balance. It displays the account as $0 - how much you have, but not necessarily the correct drawn (-$X) if you overdraw. Seems like a sneaky way for the bank to generate interest

Can’t have widget

This may well be the most average app I’ve ever used. It feels like a banking app from the early 2000’s. it lacks the most basic of functionality. You can’t categorise transactions, no PayID, the UX/UI is just boring. Transaction push notifications don’t work. Needs a major overhaul and redesign to bring into like with modern banking.

Activating the app for my new account was confusing. Trying to look at an account is a disaster. It took me multiple tries to open my account to view transactions and activate my card. As far as I can tell, the only way to look at my account is to click in the bottom left of the enormous “account” card which spans the screen from left to right. Why is the app full of advertising for other HSBC products?? Surely that could be in a different area like a services tab and not directly below my account and taking up 80% of the screen.

Helpful 5/5 Fast 5/5

Convenient and easy to transfer money and use…. Thanks HSBC

Clean app but a few additions would make it perfect, namely: 1. Push notifications when money is deposited into an account 2. Should have the option to hide the cashback transactions in your transaction history for an account. 3. Better search functionaility - should be able to search transactions by name, amount, credit/debit etc