Hyena Rider Assistant

This app is required to view any and all stats. Except it requires an update at least 3 times a week. If the app requires an update you are unable to use it. Every time I need to look at the stats I need to first update it. I understand that there are bugs to be worked out, but at least let me check the battery percentage or range first and update it later

Recent upgrades have made this app almost great. Being able to adjust the power output is wonderful. When the ride review function will be fixed for the Electra Townie Go then this app will shine. Until then, this useful function is… useless.

I appreciate having this app for checking my battery level, knowing my stats (including range) and being able to alter the assist level on my Trek Dual Sport+ 2. This app includes maps, but I’d prefer if I could see both my ride stats and the map on the same screen and not have to swipe between screens to see both. ‘Bicycle Computer’ app does that much better. In the present version I miss the Notify feature where you could ask for notification when your bike was charged to a user-specified percentage. Please bring that feature back! Otherwise this is a welcome basic app to monitor your Hyena hub equipped e-bike. Thanks

Like everything about the APP except the lack of sharing data with Apple Fitness/Workout..

Developers are very responsive. The app does exactly what’s needed. Easy and simple way to manage my e-bike.

Review based on app version 1.18.0 I was able to update 3 module firmware, iDrive, HMI and Battery, without any issues. I stood about 3 feet from bike during the updates which lasted a few minutes. I was hesitant to update based on previous reviews but, it worked for me! The app allows adjusting of motor power per assist level. There’s 3 levels on my bike and I can set the motor power % for each level. Dashboard is simple and can be adjusted to include speed, temp, calories, elevation. Overall it’s a great app. I wish I had found out about it earlier.

Latest update was bricked, crashes immediately when opening. iPhone 15 pro, iOS 17.4.1

Pretty good app. However, the UI isn’t super intuitive, and it would be AMAZING if it could integrate with the health app

Thanks to previous reviewers who pushed to get the firmware update fixed. I was able to do that easily. (Not sure why the bike shop didn’t do that since it was 2 behind when I purchased the bike). Anyway it would be really helpful to be able to interpret error codes without having to take it to the shop. I was worried about continuing my ride and stressing until I could get to the shop and it was just a service reminder! Please include more documentation.

Once they fix the main problem where it did not track where you were going, I’ve been very pleased with it and the updates have gone fine. The only advice is check with your local store where you bought it to make sure they support it with using the app, mine does and the thing I love the most about this app is being able to adjust the power levels so that I can turn down the initial level to something I’m more comfortable with and turn up the third level when I need it.