IDEXX VetConnect® PLUS

Good for receiving results with the convenience of your iPhone or iPad but trending results is not good at all. For example serial results like t4, progesterone, CK are hard to tell what test was taken when and which result to use. Also we use the xray pacs system and the images are often way too small to view.

I love the website and this tries to emulate that and it’s great to be able to access anytime, esp if there are results you want to hear about before Monday. But on my iPad I always have to wade through error messages to get to what I need, even when I have just updated

New features with ability to trend any result and access test history makes for a great app. Thanks

love the graphs and assessment of abnormalities. in the next update, please display test results even if they are partially processed (eg. biochem pending the fPLI or cPLI results).

Great App. Bringing the convenience of any result, any time, any where to my pocket. Thanks IDEXX!

It’s the Labor Day holiday weekend, my own horse got sick Friday morning, I submitted samples Friday and all I can get from this app is that the lab hasn’t received samples. I’ve called and am pretty happy with the phone support but this app is a loser this weekend. I have to call on the phone to get any results.

Unreliable. Poorly defined DVM filters. Too frequently does not integrate well regarding Idexx labs and Cornerstone.

“Improvements” on an app should not take away options. Prior to upgrades, this app gave you the ability to email clients directly results and document that communication for future reference. Since a few updates, that ability is gone and when you go to send the results you will only be able to send to your recent phone contacts. I’ve contacted support multiple times and zero response, multiple “updates” since then that do not include reinstalling this feature. Maybe there was a legal issue with sending through the app directly to clients, but I wouldn’t be able to speak to that because I’ve never had a callback to our clinic regarding this issue.

This app WAS useful for looking at lab work results on the fly, especially when trying to keep tabs on time-sensitive cases. However, the rewrite is absolutely terrible and makes the app cause more trouble than it’s worth — a complete time waster. No normal values. They used to be there. That are since removed. Why?! Also, once opened from the app, the results cannot be marked as unread, which used to be handy to allow internal communication with the staff to ensure follow up communication with the doctors and clients. App is slow, awkward, and very disappointing. No fix in sight after complaining about this immediately following the launch of the “new” app we were forced to download. Software is not Idexx’s strong suit.

Improvements have been made but I am still signed out every day and therefore do not get notifications. On newest iOS and app.