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My apartment complex changed our locks to these and it’s the worst. It only works 50% of the time. There is no so-called “sweet spot”. I’m standing there like an idiot not able to get into my own apartment. There is no reason to change a door bolt to something electronic. Don’t fix something that’s not broken. Also, it’s ugly.

Got locked out after my building installed these new locks on a cold winters night. Absolutely terrible. I don’t want a “oh we’re sorry” BE BETTER. MAKE A BETTER PRODUCT.

This app is terrible, my apartment complex replaced the old (working) locks with these. It barely works even with the additional key fob. This awful lock is both an inconvenience and a safety hazard. I would never recommend this lock to anyone!

Communication with lock suspended❗️

My apartment complex the hill southview recently changed to these locks and even after a year of switching to these lock I still see people standing outside their door waiting for someone inside to open the door. They said only a few amount of key fobs were given to them so they are gatekeeping them from everybody. Lock is absolutely horrible

My apartment switched to these from keypads and it’s nothing but a pain to use.

No. Just no.

Yes, i know where the attena in my phone is. And it takes at least five times to use this lock

My apartment complex changed our key locks to these and they are the worst thing about my apartment. It takes me at least three tries to unlock my door every time I come home. It always says “communication with the lock suspended”. If I was being chased by a dangerous person I would be screwed and this lock would be to blame. I have never been more unhappy with a product in my entire life.

When you find the sweet spot it works 80% of the time, but I’m always running into connectivity issues or some problem. I would certainly not recommend using this app if you can avoid it. A lock should work 100% of time