iN•Command

This new version, useless! The Last version followed commands. Lights on, A/C adjustments, awning, water heater etc etc. New instructions, less than miserable!

The old app sort of worked; sporadically. I received a message a while back that to continue using the app I had to upgrade to this version. It’s literally useless. Nine of the functions match up with my travel trailer ( 2022 Keystone Cougar BHS ). The unit built in to my travel works only once then has to be powered off then rebooted to work but only once. Truly a piss poor system. If I could give this app and company a negative score I would.

Second unit we had since buying this $100,000 they replaced the first one for free after having to jumper out the main board to make things work in the middle of a trip. No updates no follow thru if this was my business I would be out on the streets because you can sale junk and stay in business. Money can’t fix this! My Xbox remote works better than this hunk of junk! If I could have rated it a zero I would have!

I have and use the old version 1.7 build 89 which worked 95% of the time but when I opened the app today it says that there is a new app which took me here. After downloading neither app would work. I unpaired and paired again which took several attempts to get paired but this app still doesn’t work. Also the icons are so small I have to use reading glasses to read them. The only icon that works is the i for information. Thank goodness after repairing the old app is working again.

Need to get tech team on debugging the system. Needs work. Love the convenience of the app. Could be better though

Crashes all the time. Keep saying it's out of date but there's no update. When it works it's amazing but that's not very frequent.

I’ve used this app with an android device without any issues. Now that I’m using an iPhone, the command center does not show up on the list even when discoverable enabled. I have used it before on an iPhone 6. Not sure why it’s not working on iOS. Please advise. Thanks!

I live in my coach full time and my In-Command app has worked flawlessly. I wish they would enable Touch ID capability for iOS as it’s a pain to enter the pin every time you open the app.

I can’t believe a manufacturer uses this system in their RV. The app crashes every time I use it. I didn’t notice this last year when I first bought the RV. Can’t use multiple iPhones. Tanks don’t sync properly. The temperature increase slider doesn’t stay incremented where you set it (moves a degree or so once you let off ... change this to +- instead) Temperature setting isn’t always synched with the app (sometimes I go into the app and it’s shows the thermostat setting at 78 degrees and immediately switches the thermostat in the RV to 78. The whole in-command system in general is not well architected and the app puts it in the tank. Multiple apps on the App Store without clear guidance on which goes with which systems. I think most of the people who have rated this low would love it if it worked properly!

I bought a 2019 cedar creek fifth wheel and it came with your pro series. I got it to work somewhat on my cell phone but was not happy. I got a new I phone and could not get it to work. I called tech support and after quite a bit of difficulty we got it to pair with my phone. After we synced it the system works perfect. I really like it now. Your technician was excellent, I am not a computer geek so he had his work cut out for him. He was very patient and walked me through it. Thanks, Greg