Inspire Worker

After latest update my app seems to be crashing whenever I try to see my schedule. Please update I have the new iPhone 15 Pro Max

I’m a stylist that works in a salon that has used the software on and off for about 8-10 years. We recently got the app and I have some suggestions. Being able to view my schedule for the week and month and not just the day would be very helpful. Also so far we have found no option to look at sales totals, retail totals, etc for the individual stylists using the app. I can’t seem to find a way to adjust the timing of individual services via the app, not all services for all clients take the standard amount of time. Additionally, if my book is full I cannot seem to add any more appointments, even if I can fit in one during a processing time of a color service, for example.

Love ability to update service notes on clients in real time.

Good gawd this app is bad

I need this app for work and I’m unable to click into the client’s appointments for notes. When I do this, i get kicked out of the app. Token expires throughout the day so I have to log back in to view the schedule.

Unfortunately I have been with STX since late 90’s I’ve tried other software companies but seem to always go back to STX, HOWEVER, lately I have not been happy with the cloud performance nor the app. Not sure what’s going on with the company because the name has been altered as well? Maybe it has been bought out? Merged with another company but might need to change do to the lack of support, higher cost and just overall bad performance lately?

The old STX app was way better. This logs me out randomly, saying my “token expired”...so When clients check in it doesn’t notify me. Also needs to be refreshed because it doesn’t automatically show any changes in the schedule. I wish I could edit my appointments from home. Seems like a dinosaur in today’s tech world.

After I updated the app I now can not get into my client profiles! It’s kicks me out of the app! So frustrating, this didn’t happen before. Very disappointed with this update.