Invoice & Estimate with Alto

I’ve used this service for some years now and the service has gone down hill. I have reached out for support through the app, with no response at times. Reaching out through the website I’m offered excuses and a promise of updates “Next Monday” and “Join our beta” but never a solution to my problems. They have yet to solve the simple issue of creating an invoice and selecting and adding a current business in the list of cataloged businesses, to my invoice. I’m only offered the 5 most recent and using the search function doesn’t work. This is one of the few issues I have yet to get a response beyond “delete and reinstall”, which does nothing. Terrible service.

Really helps for mobile work. Love it so far.

Such an easy, seamless way to send invoices. Plus, customer service is super helpful & fast.

After a few years the app stop working, I already email for help, its been 3 weeks unfortunately no one had contacting me. I would like to hear form Alto people. Please help me or respond my emails.. Thanks

Can’t connect to stripe. Returns you back to Alto website after stripe login connect page.

App kept spitting out raw code on my pdfs. Went through and took the time to create a estimate for it to be useless.

This app was great 3 years ago when I started using it. It was easily navigated, relatively intuitive and functioned as it should. Lately however…. I haven’t been able to send an invoice for a while now. The first time I encountered the problem I just put my invoice into an excel spreadsheet and emailed it to my customer. I then emailed the app developer, but never heard back. After two out of the next three invoices failed to send, I switched to invoicing through square. Now I’ve got to figure out how cancel my alto subscription because I’ve become to familiar with square to even consider going back.

I send PDF copies to clients and that no longer works properly :(

Will be considering canceling subscription soon and finding a new app. They ruined the stability of a good thing recently. The Invoices still don’t want to change names and keep it. It always reverts back to INVO###. And emails still crash the app. They said they have updates, but I don’t think they really did. Really seems like there is no testing being drone before releasing “updates.”

I’ve been invoicing with Alto for a couple of years, creating PDF invoices. The new version is barely functional. Only two invoice styles are supported for PDF, and their layout is ridiculous and not worthy of sending to a client. Logos are tiny at the top of the screen, and various text fields are tiny. My clients want PDFs, not web links. I tried to connect Alto to Slack, and it just kept dumping me back onto the Slack login screen after being given access to the google account with which I log into Slack. I have to resort to a spreadsheet app for now. Really surprised how bad this update is.