iPark - NYC parking

It would not let me enter the credit card information

I had a reservation and they did not honor it Here’s the problem. I registered my Subaru outback correctly and it told me my charged me an extra $10. This would be fine except when I put the correct car into the app it told me that it would only be $20. I’ve contacted the company and I will let you know the outcome and change my rating appropriately if it applies. If you have a Subaru outback, consider trying spot hero.

I would use the app but it never works to reserve a spot. It'll say "processing..." But nothing ever completes. So I always have to resort to the website to reserve my parking.

The lack of intuitiveness is nauseating. The amount of time wasted via app, better off using web and even that is subpar. I won’t waste my time with all the flaws. Save your time and use a competitors app, like SH or PW. IPark, you need a new app designer.

Came to visit family for the holidays and this app saved us find parking when it was impossible to find anything on the street. Great service from the valet people too!

Although the website says over 182” is Oversize, they charged the 182” long RAV4 as oversized. Beware. (This is the first and so far only time I have ever been charged like this in NYC and I park there often) Also- I wrote using their info form and never received a reply. Beware.

The app stinks and the service stinks. First, if you try to make a reservation from a “Favorite” garage, it won’t work. It just gets hung up at”processing…”. As for the service, don’t be surprised if you get to the garage and they refuse you, despite your reservation. It’s happened to me at a third of the locations I’ve tried. And good luck getting a response to an email. Phone them? You’ll have to leave a message. I’m in Manhattan and I’ve used Spot Hero and never had an issue. They’ll be my first choice.

I park in the city frequently and have found the iPark app to be very helpful, particularly as iPark garages are everywhere. It’s super easy to find garages and make a reservation, and I love that I can earn points for reservations. Would recommend.

This makes parking in NYC super easy. I had used iPark before the app on their website and used to struggle a little bit, but the new version and app makes it way easier to locate parking and pay. Super convenient and better than all the others in my opinion. Great job!!!!

So happy I found this place in NYC.