IQ Fiber Smart WiFi

I downloaded when brightspeed told me this was an alternative to having control of WiFi because it doesn’t work on their fiber app only to get connected and the only thing is does is show me by WiFi is active and that devices are connected. Does nothing else advertised. No controlling who’s connected or parental anything.

After 30+years with Comcast and their high prices my wife and I finally cut the cord after the monthly rate hit 370.00. Thankfully IQ fiber had installed their wiring through out the neighborhood and after speaking with them we switched over. Learning to stream wasn’t as difficult as we thought ( we’re older). Truly was the best decision we made. Their technicians were great and made it easier

When I login it says my router is not activated even though I’ve been using it for six months. When I try to re-sync it to my app it says it’s already synced to another account. It’s very frustrating

It used to work fine, but then they did an upgrade and it no longer accepts my account credentials. I was forced to create a new login and it will not accept my router, stating my router is assigned to another account. If I have an outage, and believe me they happen just as often as Comcast, my only solution is to call because their website has always been worthless.

Everything is fine. Just don’t understand the billing process.

IQ Fiber delivers what they state, fast up down load Fiber Speed. My former AT& router gave me problems all the time and was easily hacked, IQ Fiber’s router remains un-hacked. Anyone that uses Wi-Fi or Bluetooth, opens yourself to being hacked as all know these days. I hard cable network connect my PC and Laptop. IQ Fibers phone tech support staff are knowledgeable, professional and friendly. Top notch and on their game, I would recommend them to anyone, I did two of my neighbors and they are just as happy. IQ Fiber even pays you a new install referral bonus.

My smart monitor on my computer gets me hundreds of programs at no cost. Thanks IQ. I am investing that money for my future now… Thanks IQ Fiber

It’s been slow to many times it’s in and out some days it’s good fast other days it’s just like a turtle

Moved over to IQ fiber in September and glad we made the change. Initially we had a few start up challenges to work through but to IQ fibers credit, everyone we interacted with was extremely helpful and made sure everything was taken care and worked perfectly. Would highly recommend them.

This is the best internet service I have ever had. Fast and reliable. Quick and attentive customer service. IQ Fiber is every thing the Comcast is not.