User error. Great information available when used correctly
Students can scan the back of their ua card and tap login request if they forget their credentials. If download the updates it does run consistently with no issue. They have support 24/7 and assist members when asked. Call if you have trouble. They walk you through any trouble. Had an apprentice think ot sis not work because they were using their camera to scan their card instead of app. We enter ojt daily before leaving job site and never have an issue unless there is no wifi and bad signal.