Isetan Privilege

Cannot log in the app anymore

Unable to login to app

This app is so bad it spells doom for Isetan. It’s a classic reflection of a company who does not believe nor invest in technology and will just lag further and further behind in e-commerce.

This app is so difficult to use that it actually dissuades me from shopping at Isetan. Every time I try to log in there’s a glitch that forces me to re-set my password, or an update that forces me to delete and re-install the app. Not fun when you’re trying to make a purchase!

Now I cannot even log in with my email address. The app always signs me out. Please employ serious coders/developers to fix your app.

Cannot sign in after upgrade

Your App is almost redundant! Encountered so much issues over and again. Firstly, you keep logging me out; have to sign in and out. Then when I wanted to sign in again recently it kept leading me to the sign up page instead of sign in page. Haven’t been able to use this App for a while, therefore, have not been purchasing from Isetan since. Majority of the Apps keep people signed in. I suggest your side resolve this App issues urgently!

Ios version doesnt work

What a shame that such a big chain supermarket store can’t even have a proper apps working! Already the second time can’t log in even with the right log in details. Sorry but really useless with such members app! Keep it for your own use please, don’t inconvenience the customers. 日本の恥じゃん‼︎

Extremely bad app. Full of Bugs