Great service. Everything went so smoothly and I would highly recommend. Passport came asap.

Very easy process. My picture was correct and I was texted right away and I was able to submit a new one and also to correctly sign application which they resent and a prepaid mailing label to send it back to them. Very easy and lovely people there who were always ready to help me answer any questions. Would highly recommend this company/app. Thank you

I had a basic passport renewal, and this service made it easier by reviewing my photo and documents before they sent them to the State Department. They keep you updated at every step along the way and let you know each time the progress advances. They deal with the State Department thousands of times a year, and I only deal with the State Department once every ten years, so it only makes sense to use It’s Easy as my trusted advisor and processor.

I was irresponsible and procrastinated getting my passport renewed. I was literally sick to my stomach because the window for the standard process would have come down to the wire without paying hundreds of extra dollars for expediting just a couple of weeks faster. My friend told me about this company and it sounded too good to be true. I had very little options and tried it out. The fees are more than responsible and I even paid for the small fee to expedite it even more. I kid you not my new passport came back in 3 weeks and the process was insanely easy. Cannot be more thankful and highly recommend them

It really is as simple as they say it would be. Fill out the form, take your own picture, upload it and four weeks later (iI didn't add a rush) it's in the mail. Highly recommend

I liked that the app helps with taking your photo and submitting it with your application instead of having to have someone else take your photo and print it. I found the app a bit confusing and antiquated which would benefit from a design refresh - but I was still able to accomplish my task. Overall, if you don’t want the hassle of printing out a photo and you don’t have personal checks to submit with a paper renewal application then this is the app for you. After my first review I was contacted by the CEO and CTO regarding issues I had while using the app which I then subsequently updated this app review.

I just had my passport renewed. What a difference not having to deal with the post office or the passport center I love this app and I will be using in the future as well no more pain I love it great app great people great service

If I could give 10 stars I would! No more standing in line at the post office. You don’t have to leave your home to get your pictures taken. All done in the app. Notifications are timely and it was flawlessly easy. Do not hesitate. This app is the greatest thing since the invention of sliced bread! Thaaaaaank you!!!!!!! JRadin

I downloaded the app and used it to renew my kids, my wife’s and my own passports. The app made it very easy and convenient to renew my wife’s and my passports. It was well worth the fee I paid to renew. Unfortunately, I found out they can’t do it for my kids because their old passports were issued while they were younger than 16 years, so I have to do it the usual way. I already received our passports but I haven’t applied for my kids passports yet. That tells you the service is worth it to me.

I realized I needed to renew my passport for a trip that was 6 weeks away and didn’t trust that going through the postal service - even expedited - would get me my renewed passport in time. I used ItsEasy and it truly was so easy!!! So user friendly and the team behind the scenes were so communicative when changes were needed, AND my new passport was turned around in 2 weeks! Can’t recommend this app enough!