Jack's Flight Club

Good flight deals, but the reminder about the renewal of subscription never came (even though the reminder option in the app was turned on and notifications were allowed) and I was charged without me wanting to continue

App broken since last update. Similar experience as other premium users. Login doesn’t work. All previously stored preferences are gone. Get better programmers

I’ve already had premium for a year, but when it was supposed to be renewed, they would not accept any of my cards, I tried with 4 different ones. Then I decided to pay through Apple Pay, which was successful (11 oct). But I don’t have any access to the premium features. I was in contact with them already before regarding the cards not being accepted, it took them almost 2 weeks to get back to me, asking if the issue was resolved. I replied immediately and am now waiting for answer. When I click on restore purchases it says “Oops User not registered: User is already premium”

Love you ❤️

I downloaded the app but couldn’t get past the screen for step 6. Which is to upgrade. I don’t want to upgrade and pay nearly £40. I deleted the app as it was of no use unless I chose to upgrade. Edit: thanks for the response, but there was absolutely no way I could see to exit the upgrade page on my phone. I even went back several times to check I hadn’t missed anything.

Constantly logs me out and is a pain to log back into. Basically makes it unusable.

Where I am fine to log in to the website, the app is yet to recognise my account. Pointlessly useless.

I love the idea of this app/website and there are some good deals but the app is super slow! If you tap a flight it doesn’t work you have to tap again a few second later and hope it loads. This is on a new iPhone 15 pro max so it’s not the phone or my 1GB internet. Really disappointed as I want to love this app and book

Really do not recommend. Service isn’t worth the poor treatment and convoluted way they justify taking peoples money in an unauthorized manner. Avoid

Remember to cancel your free trial because they won’t remind you and suddenly you’re charged £39 for the year. It’s a bad investment. The flights they advertise have such limited times and dates with specific requirements that probably wouldn’t apply to you. I have never booked a flight from jacks flight club even before having this paid membership and it hasn’t changed since I paid for it over the past two months.