Jacuzzi® Sauna Connect App

The app is super useful and easy to set up! All I needed to do was make sure I had a 2.4 dedicated network.

Worst app ever

App is long past its prime. Never reliable, unable to connect, unable to operate sauna remotely.

Just getting connected to the Sauna is an impossible task. Once connected God Forbid you lose the connection- getting the connection back is an exercise in frustration. Also Dont put the sauna outside- getting it above 110 is an all day all night activity- so if the App is not working- it ain’t happening

I’d give it 0 stars. I’m appalled by this app. They should be ashamed of themselves for even promoting the option of using the app knowing it doesn’t work. Don’t download it. Don’t waste your time. It won’t work.

The low score is probably because people don’t read instructions Works great for me. Thumbs up!

Great Sauna, horrible app. The app was working on my phone for about a year. Took me hours to get working the first time. Tried to get it working on my iPad and both apps will not connect. Took another hour to get it working. UNPLUG SAUNA FOR 30 SECONDS AND START SETUP AGAIN. That finally worked. I am a software engineer! This is not what I paid for.

Setting up was nearly impossible until I found the YouTube video by Dickie Walsh titled “Installing the App”. Following his instructions worked instantly. The UI leaves a lot to be desired but the app is functional and does what I need. Everything on the control panel can be controlled on the app.

Read the set up instructions online - follow to a T. Took me some time but it does everything is says it will. Coolest part with my Sanctuary 2 in this app is that it allows me to turn on the sauna for LONGER than 60 min…which is all the interface in the sauna will allow. So yes, setup is a pain, yes, the interface is archaic, but yes it works and provides much better function for the sauna itself. I never write reviews, but wanted to send some encouragement for this app now that I know it works. Stick with it!!!

App worked fine for about a month then it disconnected. I’ve tried uninstalling and reinstalling the app. I’ve tried unplugging the sauna and doing a hard reset. I confirmed that the sauna is in Wi-Fi setup mode and my phone is on 2.4. It will not reconnect. I’ve been trying for weeks now. Reached out to customer service with no reply yet. Really frustrating since I have an outdoor sauna and it was helpful to preheat before getting out of bed or while finishing a workout.