Joylux Menopausal Health App

I love this product but unfortunately have had nothing but issues since the new upgrade. They can’t seem to get the timer feature to be accurate or functional. The minute your phone shuts off or you leave the Joylux screen, the app stays on the time you left it - turning a 12 minute session into an endless session if you’re not paying attention - and the device doesn’t power off on its own. Very frustrating for such an expensive device. I don’t know why they updated from the old app which worked perfectly! Not to mention the newly added annoying instructions after each session is over. We are adults, treat us as such. I don’t need to be told to wipe down my wand or order new products or log my event. *in response to the developer asking me to delete/reinstall app. I have done this three times over the past month as you’ve requested me do every time and it has not helped at all and you refuse to hear me. You’re incredibly arrogant to assume the problem is mine only and not your app. If the problem had been “fixed” I wouldn’t be writing this review.

This app has been decreasing in quality over the last 6 months. The latest update is horrible. If you leave the screen with the timer, it automatically pauses. Who wants to stare at a timer for 12 minutes?!?! You need a new developer. I am so disappointed.

If you navigate away from the app or if your screen goes black the timer doesn’t doesn’t continue on. It will still have the same time left

Continues to open to “Did you know” page and remains frozen. You need a new app developer company.

I just wrote a review and forgot to say the timer doesn’t work anymore either!

Not a fan of the updated app. At all. Drops connection. It’s not the same program. Too many steps.

The timer doesn’t count anymore down if you’re looking at other app in your phone. This is lame. I don’t want to lay here staring at a timer screen for 10 minutes! Please change it back!

New app update isn’t working. When I tap on pair device, I get an error state “error: bad element.” App was working ok prior to update.

I was getting ready to use device and the app isn’t working so I can’t use! Please fix issues!

If I try to report a problem I can’t submit because you can’t scroll to the submit button. After a session and after the survey, the app locks up. Can’t do anything until you close it and remove it from device. Needs some work.