Juggle - Babysitting & More

Hiya!!! I absolutely love Juggle and have been a sitter through the app for 5 years. I have loved my experiences as a sitter and have met some pretty great families through my connections of using the app. The founders and their support team are phenomenal with customer service on both ends (parents and sitter). The only issue that I have is that the app is super buggy. Items don’t get added to my calendar properly (times are incorrect). The app sometimes just doesn’t open or like the past 2 days now, it opens with a blank screen :/. I never receive message notifications, I just have a habit of checking the app at least once every 2 days due to the frequency of my sits. I am very hesitant to recommend this service to other sitters simply because of the technical problems of the app. I hope that this comment reaches the team and can hopefully help influence some decisions on app upgrades.

This app will constantly not work and go blank not allowing me to use the app. I’ve tried uninstalling the app and it still won’t work and let me log in saying service error. Not very reliable if you need work or finding a sitter

We use it often, we’ve had great babysitters and love the flexibility to book when we need !

I like Juggle in general but the app itself is terrible. Very low tech and frustrating to navigate. Needs a lot of improvements.

Overall the concept of the app is great and it’s an easy way to connect with new families looking for babysitting in the area. A lot of the families are really great and easy going however I did get a family that was quite the opposite and it almost ruined the whole experience for me. I also don’t like the fact that you can’t see the ratings and reviews families give you after a job. It just seems a bit unprofessional in my personal opinion but other than that my experience was decent.

The app seems cool and well made, but my service area isn’t an option. There’s only like 15 service areas popping up for me which is super strange.

Does not seem like this app is really active anymore. None of the sitters in my area are listed as available and all their accounts are from years ago. My job sponsors our accounts on this app but it’s clear they didn’t do a whole lot of research on it.

We reached out to approximately 20 sitters that said they were available on a particular night that we needed help. We received 2 responses - 1 person was moving out of state and another said they were out of town (even though that weekend was listed as available). Not sure if the app is bad or if its something else. Either way, I highly discourage parents from using this platform for childcare.

I paid for a background check and never got acceptance into the app, even though there is nothing on my background. I have been a profession child care teacher for over 8 years. I emailed support multiple times throughout the course of a few months only to receive no reply. This app seems like a scam.

I really wish juggle was more transparent in their pricing. The hourly fee they advertise includes a $2 per hour up charge that does not go to the sitter, but directly to juggle. So a parent may think they’re paying the sitter $16 per hour, when they’re really getting $14. There’s no reason for juggle to make more money for an 8hr sit versus a 4hr sit. It should just be a flat fee per booking (which they already do…) They do note that the $2 per hour charge goes to “transaction fees, operations, software development, and support” which again, doesn’t make sense why that’s more money for a longer job vs a shorter one, and I only found this notated on the FAQ page. It’s not mentioned on the page listing rates for various locations.