JuiceConfigure

I have lost connection, and tried multiple times to connect, customer service is terrible, they take weeks to respond if over- don’t buy this garbage

This app is so terrible I would avoid buying a JuiceBox EVSE. Since EV juice net was depreciated I could not get the app to work. Follow the instructions, never loads my device, confusing. No thought given to user experience.

The old app worked great. The new two-app system is terrible overall, not least because the config app doesn’t work! App crashes every time it’s supposed to connect to the charger. With these apps, the juice box chargers are turned into dumb chargers since you can neither access nor customize your charger. Get a simple charger and use your car settings to schedule charging. Hopefully this app gets fixed, but difficult to recommend it or by extension the chargers.

What a time waster. Makes me sorry I even bought the JuiceBox charger.

Somehow the app managed to break my charger, the program is horrible and it’s ridiculous it needs two apps to setup one charger

Can’t get to configure. Sorry I bought a juicebox! I don’t know how cat and driver could have claimed juicebox s the best charger. Guess they didn’t try to set up time charging.

It connects and then drops over and over again. The system is terrible.

Tried numerous power cycles to keep trying to set it up but nothing works.

Configuration app stinks. Can’t hold the pairing Wi-Fi long enough to connect to network Wi-Fi and if your lucky enough to get a scan. I resorted to photo snapping the sn #. When I did get to have it hold on to configure, a half dozen times, it kept having me re-enter the network password. This only prompted another failure to connect. I had troubles with this same issue a number times over the last four years. You would think they might have fix the glitches by now. The other app works fine but not if the configuration app doesn’t. So I am use none of them and just plugging in to charge my car, sans the apps. The car gives me better charging info anyway. I removed the apps but will reinstall just in case… they improve the apps. Like having them both on the same app? Otherwise the box works fine. Good luck on improving your apps. I rooting for you.

You have a separate app for configuring and setting the max charge rate but it’s not behind password protection making it impossible for an electrician to install to code.