Sad company
Slow app that after many years still has bugs, payment integration is not seamless, and very frequent issues with orders. Plus, high delivery costs. Get your stuff together guys
Да, Jumia Food полностью бесплатное и не содержит встроенных покупок или подписок.
🤔 Качество приложения Jumia Food спорное. Некоторые пользователи довольны, в то время как другие сообщают о проблемах. Рекомендуем ознакомиться с отдельными отзывами для получения более полной картины.
Приложение Jumia Food бесплатное.
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3.69 из 5
140 оценок в Нидерланды
Slow app that after many years still has bugs, payment integration is not seamless, and very frequent issues with orders. Plus, high delivery costs. Get your stuff together guys
J’ai une mauvaise expérience avec jumia food , on commande Mac donalds et la moitié de commande que nous recevons, est toujours non complète . Et on peux même pas appeler juste du chat dans l’application pour résoudre nos problèmes , mais toujours ils ne font rien pour toi just de dire attends 24 heures / 4jours ….
So disappointed with the servicing, after calling numerous times and almost a whole day of waiting for a delivery of 40-60mins, rider came without my means of payment So so disappointing and not sure I could use this app ever again !
Compared to other apps. It’s slow and contact options are limited and not user friendly
Great idea, bad execution. The app is lacking in the following areas. - ”What support always says “we are working on it or are improving it, but 4 months later, nothing changed” - Support is very helpful but it closes your request after 1 min of inactivity and follow-up customer service reps are unable to look back in previous requests - Search function is horrible, I tend to use google to locate the right products and vendors on Jumia Food. And yes they are on Jumia Food! - Reordering is not really intuitive, and is impossible on orders 7 days or longer - You can’t search all vendors at the same time, but have to select a category first
This app is very useful because nobody else has made one for online delivery but in general it’s slow, crashes constantly, it messes up the address, phone numbers and in general frustrating. If someone else makes a 1/2 decent app these guys will be history
The Jumia food service is a nice service, but this app is just badly made. Selecting a mobile payment provider is just impossible. Changing a phone number can only be done by contacting support and that takes 2 weeks. It’s just not working.
Currently on holiday in maroc, all restaurants are closed so we have to use delivery service. App is not available in English (or not easy to switch to English)
When tap ‘order’ it just stops...
Do you do the best service at the fastest time with a cheap delivery price