KBA-EZ Health Guide

It’s says wrong username and password and I’m not even entering anything at all. I’m using face i.d. I was only about log in one time .

This app is extremely poorly designed. Doesn’t work constantly crashes, doesn’t fit the mobile screen. Kba needs a new app developer.

This app is so outdated and will not let me sign up. I have tried 10+ times! Won’t accept username and password

This app looks and works like it was built in 2007. I’m sure that’s not the case, but it certainly has a VERY dated UI. KBA should hire some professional app developers to ground up rebuild this app because I’m not sure there’s any fixing the current UI.

Trying to create username for the first time says invalid. Please help

Birthday won’t move from 1-1-1990

I’ve been able to sign into the account all last year, now it keeps telling me that my password and username is wrong. When I ask for it to send my username its the same one I’m using so I’m wondering if y’all app is down and y’all don’t know it

It was able to find my information in order to create a profile, but it kept telling me to enter correct profile information. ***turns out I already had a profile. Would be nice if the app would tell you that.

I downloaded it so I can have my insurance card in my phone but it only let me register I can’t log in and my email can’t be verified even after I click the link they sent me

Can login, but if you choose any item or stay on the Home screen more than 20 seconds the app crashes. Not useful for any of the proposed benefits. Jan 2019 5/10/19 - Update - received an email from Apple with the developer’s update from Jan 14. Downloaded the newer version and the app no longer crashes. Improvement. However, critical aspects of the app are still nonfunctional, “My Benefits” locks up the app, and the Virtual Card section displays a blank screen with only a “back” button option. Very disappointing.