Appear to be out of business
Support messages returned and can’t log back into app or reset authentication. Vents stuck open. Was good, now replaced with a different solution.
Да, Keen Home полностью бесплатное и не содержит встроенных покупок или подписок.
⚠️ Приложение Keen Home имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Приложение Keen Home бесплатное.
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Support messages returned and can’t log back into app or reset authentication. Vents stuck open. Was good, now replaced with a different solution.
If you haven’t gotten their vents don’t. It never works!!!
The hardware can’t stay connected. The vents eat batteries before you get the grate back on. The customer service/help would have been a nice aspect included in the business plan. As it shows the app not updated in 2 years tells you all you need to know. Not a lot on commitment to the project. Don’t get fooled. Not worth a dime of what they cost because they are bricks in the wall.
My email was removed from the system. Contacted CS, but the silence was the answer. Poor job!
Authentication Failed Authentication Failed Authentication Failed Authentication Failed Authentication Failed Authentication Failed Authentication Failed Authentication Failed
It’s not bad when it works. Haven’t been able to access or control my vents for over 2 months!
I’ve spent countless dollars and many hours on this system and have liked it most of the time. Recently however, the app stopped working and now won’t let me log in. I’ve tried sending support emails but they just bounce back saying it’s not a valid email. Their website is still active but can’t reach anyone for help. I’ve tried resetting my password and it says no account active under my email address. I suppose they’ve gone under and closed up shop.
I love the smart vents, but all of my vents disappear randomly and nothing I do fixes it.
The bridge died and wouldn’t connect to the vent. Support wasn’t very supportive and told me I should buy a new one? After their bridge (with no moving parts) broke after just one year? No way will I give them more of my money. But I recently got a zigbee stick and have the vent paired locally with home assistant. Works perfectly now (and I can automate it with HA and/or node red).
Not very user friendly