Keet Activate

I tried contacting Keet at the contact email in the app, the email bounced back saying it was invalid email. It was to contact about the buggy performance and the constant crashing of the app upon marking a exercise complete (every time). I guess the company providing the service only wants to take money from the companies and practitioners and not provide quality service and support. Fix your app and actually accept constructive criticism, or stay crappy and lose your income.

I can’t login since you’re update. I’ve tried to log in over and over again and it doesn’t let me into the app so I can’t do my therapy workouts! I’ve tried to email you, but there is no email address that I can find. I’ve shut it down and restarted it. I’ve deleted the app and reinstalled it and nothing is helping! You need to fix this app, please!!

All my exercises got wiped off after the app crashed!

The app constantly signs you out, so you have to enter your login every time. This is really counterproductive.

The app is buggy, but the biggest complaint I have is that I have to re-login every single time I open it, regardless of how long it’s been closed.

Videos from exercises other than the one you’re focused on expand and play on their own. You can’t do exercises out of order. Swiping screens left/right sometimes leaves you halfway between the two screens. I’m ready to go back to a print-out with just pictures of the exercises.

I can’t login. I ask for username and/or password reset but never receive an email (no, not in junk). I got in once when I first started but not since, no idea why. I can tell from the way PTs don’t push the app or have any solution for me that they’re used to it being a problem.

Great idea and the model working with trainers is great. But the app itself is soo painful. Suggest the developers use it daily themselves to see how painful it is. Crashes 3-4 times per use! Not per week or per month. Every time I try to use it. Simple checklist functionality doesn’t work as it should. You click complete and when you return to the list, that completed item doesn’t go away. Occasionally it does go away but you have no idea why it worked and it certainly doesn’t happen twice in a row. The idea is there, but it’s crazy buggy.

Please fix!

Won’t open, crashes immediately upon opening, IOS 16.