Kia Oval

After scanning my tickets in the morning using the app, they then disappeared from my ticket wallet by the break. This means you can’t leave and come back—which you are allowed to do with your ticket!—unless you remember to screen shot it before you enter in the morning and hope it works on reentry. It also means you need to remember your seat number all day as your ticket will be gone in the app. Please fix this error to make the ticket remain in the wallet until end of play, otherwise you are not getting the full benefit of the ticket you paid for.

If you are a returning customer from a few years back your not made to feel welcome. Redeeming a code sound be quick and easy not take 30 mins

This app is slow and cumbersome - and the only way you can share tickets purchased for a group is if they download the app too. What a pain. Clearly developers want to count number of people of have app rather than want to use it.

This app randomly logs you out. It managed to do this 3 times today, at a major match, when connection was important, but difficult.

Ugh

Not easy to access tickets

It is a excellent app so if you haven’t downloaded it why not download it today and there is a lot of information on the app

The whole process of buying tickets from the Oval is complicated and unclear. Too many steps with no clarity of what to do to retrieve tickets when they have been purchased. I say this as someone who buys lots of sports tickets and uses lots of apps

Jeez, I need another ticketing app like I need a hole in the head. This is just another inconvenient way for a venue to gain access to your phone and to gather data.

I got the email saying about the App, and thought it would be a good idea. Went in and downloaded the App. Tried to click to sign up and all it gives me is a page to buy tickets for women’s cricket, and no other options. So I can’t sign up. Useless App. Dread to think what the rest of the App will be like if they can’t get something so basic as sign up journey correct.